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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sherri Mcpherson

September 20, 2023

5  out of  5 rating by Sherri Mcpherson
"Absolutely the best customer service! They gave me so much more coverage than I had with my other agent that I had for over 30 years! Highly recommended."

Chris Sprouse

September 8, 2023

5  out of  5 rating by Chris Sprouse
"Mitch and Chris are great people to deal with. They worked to find a policy that fits me and ended up saving me money."

Billy McLaughlin

September 6, 2023

5  out of  5 rating by Billy McLaughlin
"Chris was very helpful and knowledgeable and was a great help. Thank you"

Bradlee T Alderman

August 23, 2023

5  out of  5 rating by Bradlee T Alderman
"Sam was very helpful and listened to my needs for my policy! 5 stars"

Heather White

August 2, 2023

5  out of  5 rating by Heather White
"Sam was very helpful, informative, and a very sweet person.. Definitely glad I found this office to do business with!"

Deborah Kirkland

July 27, 2023

5  out of  5 rating by Deborah Kirkland
"Chris was super helpful, explained everything thoroughly and helped me save where applicable."

Manjul Maharishi

July 5, 2023

5  out of  5 rating by Manjul Maharishi
"Awesome experience in working with Chris Martin at Mitch Saum. He was very professional, patient and quick in responding. Worked through my policies and changes that I requested very promptly."

Spenser Foley

June 21, 2023

5  out of  5 rating by Spenser Foley
"Chris was a great agent who walked us through everything and made the process easy!"

Yihua Wu

June 21, 2023

5  out of  5 rating by Yihua Wu
"Very nice and quick service"

Martha Revely

June 15, 2023

5  out of  5 rating by Martha Revely
"My experience with State Farm was awesome Mrs.Samantha was wonderful she was friendly and explained everything well glad i join an awesome team with State Farm .Thank You.Martha."

Melinda Smith

May 22, 2023

5  out of  5 rating by Melinda Smith
"Samantha was the nicest and very patient and went over everything with me"

Jacob Medinger

May 22, 2023

5  out of  5 rating by Jacob Medinger
"These guys are great to work with and offered good rates! Chris was super friendly, helpful, knowledgeable and answered all my questions, highly recommended."

Kentrell Richardson

May 13, 2023

5  out of  5 rating by Kentrell Richardson
"They were one of the insurance companies that reached out to me following my car buying process and my agent Bryce was the nicest guy and provided me with such great service while making me feel so comfortable in the process that I felt confident in choosing State Farm for both auto and renter’s insurance and I hope to be a loyal customer forever"

Blake Nicely

May 5, 2023

4  out of  5 rating by Blake Nicely
"Sam got my policy started she was very patient & kind. She answered all my questions and also helped every way possible on saving money very satisfied."


May 4, 2023

5  out of  5 rating by Jay99
"Very helpful and saved me and extra $170 have same features from my last insurance for under $200"

Veronica Johnson

April 27, 2023

5  out of  5 rating by Veronica Johnson
"Chris was very patient, helpful and kind. I'd highly recommend."

Marabeth Hammersmith

April 11, 2023

5  out of  5 rating by Marabeth Hammersmith
"Very pleased with the communication with this team. Very helpful in providing quotes and details on insurance plan."

J Garcia

April 3, 2023

5  out of  5 rating by J Garcia
"The whole experience was fast and simple, and the savings was substantial!"

Meredith Hassler

March 28, 2023

5  out of  5 rating by Meredith Hassler
"This was my first time purchasing car insurance for myself, and the saleswoman was so friendly and helpful. I had a great experience overall!!"

Russell Clark

March 28, 2023

5  out of  5 rating by Russell Clark
"Very professional. Great communication."

Margaret Haddock

March 27, 2023

5  out of  5 rating by Margaret Haddock
"Mitch and his team are great! Very knowledgeable and always willing to help. Every time I've called, they were able to assist me quickly and efficiently. Fortunately, I haven't needed to make a claim, but I'm sure I'd be met with the same excellent customer service they've always provided."

Simon Abitz

March 9, 2023

5  out of  5 rating by Simon Abitz
"Was very friendly and helped accommodate me."


February 21, 2023

5  out of  5 rating by H T
"I spoke with Christopher. What fantastic customer service. Very polite, very thorough, just wonderful all around. He worked out the best quote possible for me for my vehicle and renters insurance. Excellent employee, he deserves a raise!"

Carol Wilmouth

February 9, 2023

5  out of  5 rating by Carol Wilmouth
"Very happy! Saved a lot of money, easy and quick to do!"

Sarah Spanos

February 7, 2023

5  out of  5 rating by Sarah Spanos
"Mitch helped me out so much! Saving over 10/month with Renters included!"